Shipping policy
Shipping Policy
At veluneliving, we are committed to providing a reliable and straightforward delivery experience. We currently ship jewelry orders to customers in the United States and United Kingdom.
Shipping Destinations
We currently deliver to:
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United States
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United Kingdom
We do not currently ship to P.O. boxes, APO, FPO, or DPO addresses.
Shipping Cost
Free standard shipping is available on all eligible orders shipped within the United States and United Kingdom.
There are no unexpected shipping charges added at checkout for standard delivery.
Order Processing
Orders are processed within 1–2 business days, Monday through Friday.
Orders placed on weekends or public holidays will begin processing on the next business day.
Processing time refers to the time required to prepare and dispatch your order before it is handed to the delivery carrier.
Delivery Time
United States
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Processing time: 1–2 business days
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Estimated transit time: 3–4 business days
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Estimated total delivery time: 4–6 business days
United Kingdom
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Processing time: 1–2 business days
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Estimated transit time: 3–4 business days
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Estimated total delivery time: 4–6 business days
Delivery times are estimates and may vary depending on the destination, carrier, weather, public holidays, or circumstances outside our control.
Order Tracking
Once your order has been dispatched, you will receive an email containing your tracking information when tracking is available.
You can use the tracking number provided in your shipping confirmation to follow your order's progress.
Delivery Address
Please make sure your shipping address is complete and accurate when placing your order.
veluneliving is not responsible for delays or delivery problems resulting from an incorrect or incomplete address supplied by the customer.
Delayed or Lost Orders
If your order has not arrived within the expected delivery timeframe, please contact us at help@veluneliving.shop and provide your order number.
Our customer support team will assist you in investigating the shipment with the relevant delivery carrier.
International Orders and Taxes
For orders shipped to the United Kingdom, any applicable taxes, duties, customs charges, or import fees will be handled according to the applicable requirements and checkout information for the order.
Customers are responsible for any charges that are legally payable by the recipient where applicable.
Contact Us
If you have any questions regarding shipping or delivery, please contact:
Email: help@veluneliving.shop
Phone: +1 (872) 2643-427
veluneliving
Address : 7410 S Western Ave , Chicago , Illinois , 60636 , United States